Click for Shipping/Insurance and Handling Fee. This consolidated fee will be added to your bill at the end of your checkout.

Ordering Procedure

* Please note that because many of the items are created by our artists, they are often produced in limited quantities. Sorry, but we are not able to take orders for items currently out of stock. Often they are one of a kind pieces. We also have no control of the artist's licensed work. Licensed merchandise often is only in production for a year or two or in limited editions. They are sold on a first come first serve basis. If you see something you like, we recommend you order it quickly. There is no guarantee it will be offered again.

Once you submit your order, we will send you a confirmation email with your ordering information listed. This will include shipping, insurance, and sales tax if applicable. 

Method of Payment

PayPal,Visa, MasterCard, Discover, and American Express are accepted.

Can I use a credit card with PayPal?
Yes, you can use Visa, MasterCard, Discover, and American Express with PayPal. Plus, when you pay with PayPal, you do not expose your credit card number to the merchant. When processing through the checkout screen, you will be given the option to sign-in and pay with your PayPal account or choose to pay with your personal credit card. If you do not wish to use a PayPal account - you do not need ot have one to buy our products.

Personal checks and money orders are also accepted. If paying by check, please email us at Enchantedsleigh@aol.com for payment and item selection from our catalog. We will manually process your order instead of using our PayPal order processing system. your order will be held until your check has had time to clear, approximately fifteen days. There will be a $20.00 dollar fee added for any returned checks. 

If paying by check or money order, payment must be received in a timely manner or we will reserve the right to cancel your purchase and items will be re-listed for sale. If you have any questions please email us at Enchantedsleigh@aol.com

Make Checks Payable to:

The Enchanted Sleigh Studios
6388 S. Bath Springs Rd.
Liberty, IN. 47353

International orders are also accepted. For international orders, please pay by charge card or an international money order made out to The Enchanted Sleigh Studios in US funds only. We will adjust your credit card fee upon receipt of your order. We'll email you the total for shipping.

Shipping Policy

Orders are shipped once a week. We reserve the right to choose the carrier that most fits our needs. Most often your order will be shipped via Priority Mail.

Shipping Fees in the United States.

Sales Tax

Residents of Indiana are required to pay Indiana sales tax on their purchases.

Return Policies

Damaged Goods
Every effort is made to carefully pack our merchandise so it arrives safely. If despite our efforts, your order arrives damaged please notify us within three days. Save all of your original packing materials. It all will need to be returned to the carrier in order to process the claim for damages. We will contact you for further instructions. Do not repack and mail damaged items back to us. It will void the insurance and we will not be able to give you a refund.

Returns
We take pride in offering unique and high quality items. We make every effort to describe our items to the best of our ability. If you have any questions about an item please email us before placing an order. If that rare occasion occurs where your order is anything less than anticipated, please contact us within ten days (by phone or email) of receipt of your order. Upon our receipt and inspection of the returned merchandise, we will gladly issue a refund for your item(s) if returned in the same condition as it was sent. The refund will exclude any ship/insurance costs for which you are responsible. The buyer is responsible for any return ship/insurance costs, which will not be reimbursed. We must receive returned merchandise within 10 days of the date from which you contact us regarding the return. We will allow longer for international orders.